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Terms and Conditions


    Terms and Conditions

    ►All orders and shipping information will be notified by email. Please check your mailbox regularly.

    ► The shipping content must be filled out completely and accurately. If the wrong information is provided, customer will be responsible for the re-delivery fee.

    ► If the order fails, you will be notified via email. If you do not follow the instructions of the email, it will be regarded as an abandoned order, which will affect your right to purchase in the future.
    ► Please think twice before placing the order, all goods are non-refundable. However, goods sold can be exchanged within 7 days of purchase.

    Privacy Statement

    Long Kow Foods collects your personal data for the the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the site; (3) to contact you with information and promotional materials and offers from our company (4) to contact you when necessary; (5) to review site usage and operations; (6) to address problems with the site, our business or our products and services; (7) to protect the security or integrity of the site.

    Please use the "Contact Us" form located at the bottom of the page if you have any questions! Thank you!